Legal Notice

 

Website Publisher

 

PhysioUnion
Route de Neuchâtel 24
1008 Prilly – Switzerland

 

Telephone: +41 78 202 36 45
Email: physiounionprilly@gmail.com

Person responsible for publication: Arnaud Glisoni

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Website Hosting

 

The website www.physiounion.ch is created and hosted on the Wix platform.

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Wix may process certain technical data required for the hosting, operation and security of the website. Further information regarding the processing of data by Wix is available in its Privacy Policy.

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Intellectual Property

 

Unless otherwise stated, the content available on this website, including texts, photographs, illustrations, videos, graphic elements and logos, is protected by applicable intellectual property laws.

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Any reproduction, distribution, modification or use of this content without the prior authorisation of PhysioUnion or the relevant rights holder is prohibited, subject to the exceptions provided for by law.

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Medical Information and Limitation of Liability

 

The medical and health-related information available on this website is provided for general information purposes only. It does not constitute a diagnosis and does not replace a consultation, clinical examination or personalised advice from a healthcare professional.

If you have any health concerns or questions regarding your child, we recommend consulting an appropriate healthcare professional.

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Data Protection Policy

 

Last updated: September 2026

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1. Data Controller

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The data controller responsible for the processing of personal data collected through www.physiounion.ch is:

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Arnaud Glisoni – PhysioUnion
Email: physiounionprilly@gmail.com
Secure email: physiounion@physio-hin.ch
Telephone: +41 78 202 36 45

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2. Data Processed When Visiting the Website

 

When you visit www.physiounion.ch, certain technical data required for the operation and security of the website may be processed automatically.

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This may include, in particular, your IP address, browser and device type, the date and time of your visit, the pages viewed, and certain technical information relating to your use of the website.

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This data may be processed by Wix as part of the hosting, security and operation of the website.

 

3. Contact Form

 

When you use the PhysioUnion contact form, we may process the information you provide, including:

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• your first and last name;

• your email address;

• your telephone number;

• the content of your message.

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This data is used to respond to your enquiry and, where necessary, to contact you again.

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We recommend that you do not submit sensitive medical information, medical reports or medical photographs through the contact form.

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To send medical documents or sensitive medical information, please use our secure HIN email address: physiounion@physio-hin.ch

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4. Patient and Treatment-Related Data

 

As part of physiotherapy treatment, PhysioUnion may process administrative data and health-related data necessary for assessment, treatment, therapeutic follow-up, billing, and compliance with applicable professional and legal obligations.

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This data forms part of the patient record and is processed separately from general website browsing data.

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Health-related data is subject to enhanced protection and is processed in accordance with the obligations applicable to healthcare professionals and professional confidentiality requirements.

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5. Online Appointment Booking

 

Online appointments are booked through the PATportal patient portal provided by Caisse des Médecins.

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When you use this external service, the data you enter is also processed in accordance with the data protection rules applicable to Caisse des Médecins.

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We recommend consulting the data protection information provided by this service provider.

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6. Purposes of Data Processing

 

Personal data is processed only to the extent necessary for the relevant purposes, including:

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• ensuring the proper operation and security of the website;

• responding to enquiries submitted through the contact form, by telephone or by email;

• organising appointments;

• providing treatment and therapeutic follow-up;

• managing administrative matters and billing;

• complying with the professional, accounting and legal obligations applicable to PhysioUnion;

• compiling statistics regarding website usage, where the relevant tools are enabled and in accordance with the user's cookie preferences.

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7. Service Providers and Recipients

 

As part of its activities, PhysioUnion may use technical and administrative service providers where necessary for the provision of its services.

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These may include:

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• Wix, for website hosting and operation;

• Caisse des Médecins / PATportal, particularly for appointment-related services and, where applicable, administrative management;

• healthcare professionals, referring physicians, insurers or other organisations where the disclosure of data is necessary for treatment, billing or required by law.

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Only the data necessary for the relevant purpose is disclosed, in accordance with applicable legal and professional obligations.

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8. International Data Transfers

 

In connection with the operation of the website, certain technical data may be processed or stored outside Switzerland, in particular by Wix and its service providers.

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Wix states that certain data may be processed in Europe, Israel, the United States or other countries in which its affiliated companies or service providers are located.

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Where data is transferred to a country that is not recognised as providing an adequate level of data protection, appropriate safeguards are implemented in accordance with applicable data protection requirements.

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9. Data Retention

 

Personal data is retained only for as long as necessary for the purpose for which it was collected, subject to applicable legal retention obligations.

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Information submitted as part of a general enquiry is retained for the time necessary to process the request and any subsequent follow-up.

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Data forming part of a patient record is retained in accordance with the legal and professional obligations applicable to healthcare professionals.

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At the end of the applicable retention period, the data is deleted, anonymised or archived where required by law.

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10. Data Security

 

PhysioUnion implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or unauthorised disclosure.

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However, no transmission or storage of data over the Internet can guarantee absolute security.

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For the exchange of sensitive medical information by email, PhysioUnion recommends using the secure HIN email address provided on the website.

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11. Rights of Data Subjects

 

In accordance with applicable Swiss data protection legislation, you may request information about the personal data concerning you that is processed by PhysioUnion and, where the legal requirements are met, request that such data be corrected or deleted.

You may also request information regarding the origin of your data, the purposes for which it is processed and the recipients of your data.

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Any request relating to the protection of your personal data may be sent to: physiounionprilly@gmail.com

In order to protect the data concerned, PhysioUnion may request proof of identity before responding to certain requests.

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12. Cookies

 

The website www.physiounion.ch uses cookies and similar technologies that are necessary for its operation, security and certain functionalities.

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Depending on the tools enabled on the website and the choices made by the user, additional cookies may be used, particularly for audience measurement and statistical purposes.

Non-essential cookies are managed in accordance with the preferences expressed by the user through the website's cookie banner.

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Visitors may change their cookie preferences at any time using the privacy settings available on the website or through their browser settings.

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⚠️ Disabling cookies may affect certain features or functionality of the website.